Healthcare
Ecommerce / 2024
Conversion Rebuild for a D2C Commerce Brand
D2C commerce brand
A D2C commerce brand rebuilt its product storytelling, campaign tracking, and post-purchase communication to drive sustained revenue growth and repeat purchases.
Services used
Shopify UXPerformance marketingEmail flowsAnalytics cleanup
+176%
Online revenue
+41%
Checkout completion
+68%
Repeat purchase revenue
Approach
Refined product pages with stronger offer hierarchy, trust signals, bundles, and mobile checkout cues.
Rebuilt acquisition campaigns around product-margin groups and creative testing cycles.
Added lifecycle email and WhatsApp flows for abandoned carts, post-purchase education, and replenishment.
01
What changed
The storefront became easier to scan on mobile, campaigns matched commercial priorities, and customer communication continued after purchase.
02
Why it worked
The work connected acquisition, conversion, and retention instead of treating each channel as a separate activity.
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